User contributions
From VoiceMailTel Wiki
- 16:34, 27 July 2010 diff hist +30 Phone service →Billing & Accounting
- 16:33, 27 July 2010 diff hist +278 N My Caller ID on Forwarding is not showing properly on my cell phone display. Created page with 'Our system transmits correctly the Caller ID you setup (prefix on Caller ID or Changed Caller ID), but some mobile networks may block Caller ID so please check with your mobile p…' current
- 16:31, 27 July 2010 diff hist +14 Phone service →Technical guide
- 16:31, 27 July 2010 diff hist +71 Phone service →Technical guide
- 16:30, 27 July 2010 diff hist +302 N Can I also order a Custom Toll Free number? Created page with 'Custom Toll Free numbers are available by request. Activation takes 3-5 working days and costs $30 one time fee. <br> To avoid any mishappenings we request our customers not to p…' current
- 16:28, 27 July 2010 diff hist +52 Phone service →Sign Up & Free Trial Information
- 16:27, 27 July 2010 diff hist +95 N Can I make International calls from my Toll Free number Created page with 'You can make calls to anywhere in the world and forward your calls to any international number.'
- 16:27, 27 July 2010 diff hist +65 Phone service →User Guide
- 16:26, 27 July 2010 diff hist 0 Phone service →User Guide
- 16:25, 27 July 2010 diff hist +181 N Can I forward my calls to an International number Created page with 'You can forward your calls to any number, from any country. <br> Calls forwarded to external numbers outside North America are considered International calls and billed according…'
- 16:23, 27 July 2010 diff hist +190 Can I have different greetings play at different times of the day
- 16:20, 27 July 2010 diff hist +104 N Can I have different greetings play at different times of the day Created page with 'You can schedule your greetings by business hours (during and after business hours) and/or working days.'
- 16:19, 27 July 2010 diff hist +75 Phone service →User Guide
- 14:28, 27 July 2010 diff hist +127 N How many extensions can my VoiceMailTel account handle? Created page with 'The number of extensions on an account depends on the Package you have, but you can add unlimited extra extensions at any time.' current
- 14:27, 27 July 2010 diff hist +64 Phone service →Technical guide
- 14:24, 27 July 2010 diff hist +234 N Can I have custom music on hold Created page with 'Yes you can use any music you like for on-hold music. You can also have different music on different extensions. You can even create a custom on-hold commercial mixing music with…'
- 14:24, 27 July 2010 diff hist +41 Phone service →User Guide
- 14:09, 27 July 2010 diff hist +295 N Can I forward my voicemail messages to other people? Created page with 'You will receive all your voicemail messages on email as .wav attachments. You can forward the messages as normal email messages.<br> If you have the Voicemail Manager feature ac…' current
- 14:07, 27 July 2010 diff hist +4 Phone service
- 14:03, 27 July 2010 diff hist +57 Phone service →Technical guide
- 14:02, 27 July 2010 diff hist +181 N Can I forwant my calls to an International number? Created page with 'You can forward your calls to any number, from any country. <br> Calls forwarded to external numbers outside North America are considered International calls and billed according…' current
- 14:00, 27 July 2010 diff hist +59 Phone service →User Guide
- 13:56, 27 July 2010 diff hist +177 N Can I customize my music on hold online Created page with 'Login to your VoiceMailTel online portal account, go to System and click on Music-on-Hold, you will be able to manage your music on hold for extensions or for the whole account.'
- 13:55, 27 July 2010 diff hist +49 Phone service →User Guide
- 13:52, 27 July 2010 diff hist +186 N Do you also provide local numbers? Created page with 'VoiceMailTel provides local numbers in more than 90 area codes from all over North America. You can add unlimited amount of numbers (Toll Free and/or Local) on your VoiceMailTel …' current
- 13:50, 27 July 2010 diff hist +43 Phone service →Sign Up & Free Trial Information
- 17:27, 26 July 2010 diff hist +273 N Can I transfer my VoiceMailTel number(s) to another carrier? Created page with 'You can transfer the number(s) you have on your VoiceMailTel account at any time with the condition that your account must be up to date with the invoices payments. <br> Transfer…'
- 17:22, 26 July 2010 diff hist +69 Phone service →Billing & Accounting
- 17:21, 26 July 2010 diff hist +418 N How can I cancel my account? Created page with 'To request cancellation of an account please make sure the invoices payments are up to date and there is no outstanding balance on your account.<br> If the abovementioned conditi…'
- 17:18, 26 July 2010 diff hist +37 Phone service →Billing & Accounting
- 17:18, 26 July 2010 diff hist +179 N Can I cancel my account at any time? Created page with 'You can cancel your account at any time.<br> To cancel your account please make sure your invoices payments are up to date and there is no outstanding balance on your account.<br…'
- 17:16, 26 July 2010 diff hist +183 N Can I upgrade my account at any time? Created page with 'You can upgrade your VoiceMailTel package at any time. <br> Also you can order extra features / numbers at any time from your portal account, by writing us an email, or by callin…' current
- 17:14, 26 July 2010 diff hist +90 Phone service →Billing & Accounting
- 18:57, 23 July 2010 diff hist +116 N What is the fee for transferring a number? Created page with 'The transferring fees for a Toll Free number are CAD 30 (one time fee) and for a Local Number CAD 50 (one time fee).' current
- 18:48, 23 July 2010 diff hist +51 Phone service →Sign Up & Free Trial Information
- 18:41, 23 July 2010 diff hist -11 Harmonized Sales Tax current
- 18:40, 23 July 2010 diff hist +1,894 N Harmonized Sales Tax Created page with ''''British Columbia and Ontario implementing Harmonized Sales Tax (HST) on July 1, 2010'''<br> As you are likely already aware, the provincial governments in British Columbia an…'
- 18:38, 23 July 2010 diff hist +29 Phone service →Billing & Accounting
- 18:30, 23 July 2010 diff hist +218 N Do I have to pay the entire monthly fee if I signed up for VoiceMailTel mid-month? Created page with 'No, the billing month starts from the day you setup your VoiceMailTel account, for example if you start working with our service the 15th of the month, your billing month will en…' current
- 18:30, 23 July 2010 diff hist +91 Phone service →Billing & Accounting
- 18:29, 23 July 2010 diff hist +207 N Do I get charged when checking my voicemail messages by phone? Created page with 'You are not charged for checking your messages on your local number. You are charged only if you check your messages on your Toll Free number. It also depends on the plans you ha…' current
- 18:27, 23 July 2010 diff hist +71 Phone service →Billing & Accounting
- 18:26, 23 July 2010 diff hist +80 N Are there any surcharges for calling from payphones? Created page with 'There are no surcharges when calling your VoiceMailTel number(s) from payphones.' current
- 18:25, 23 July 2010 diff hist +61 Phone service →Billing & Accounting
- 18:24, 23 July 2010 diff hist +192 N Are there any sign up fees? Created page with 'The activation of your account and the subscription to our services are free. <br> However there are taxes for transferring numbers to our system and for custom Toll Free numbers…' current
- 18:23, 23 July 2010 diff hist +36 Phone service →Sign Up & Free Trial Information
- 18:21, 23 July 2010 diff hist +42 N Are there any hidden fees? Created page with 'VoiceMailTel's service has no hidden fees.' current
- 18:20, 23 July 2010 diff hist +35 Phone service →Billing & Accounting
- 18:19, 23 July 2010 diff hist +94 N Are there any monthly fees? Created page with 'Monthly fees vary depending on the package, plans and extra fees you ordered for your account.' current
- 18:18, 23 July 2010 diff hist +36 Phone service →Billing & Accounting
- 18:18, 23 July 2010 diff hist +76 N How do I change the email your Billing Department has on file? Created page with 'Simple, just call or email us and the change will be done upon confirmation.' current
- 18:17, 23 July 2010 diff hist +71 Phone service →Billing & Accounting
- 18:16, 23 July 2010 diff hist +182 N How do you invoice me? Created page with 'Your account will be invoiced once a month and you will receive the invoices on the email address you subscribed with. By request we can also send your invoices by fax or snail m…' current
- 18:14, 23 July 2010 diff hist +31 Phone service →Billing & Accounting
- 18:13, 23 July 2010 diff hist +45 N Am I being charged for calls to anotehr Toll Free number? Created page with 'Call to any Toll Free number are not charged.' current
- 18:13, 23 July 2010 diff hist +98 Phone service
- 17:58, 23 July 2010 diff hist +148 N If I already have a toll free number, can I transfer it to my VoiceMailTel account? Created page with 'You can transfer your existing Toll Free number to VoiceMailTel and so adding all VoiceMailTel's features and benefits to your old telephony system.' current
- 17:56, 23 July 2010 diff hist +92 Phone service
- 17:55, 23 July 2010 diff hist +282 N Am I going to be charged during the 30 Days Free Trial? Created page with 'No, you will not be charged at all during the 30 Days Trial. In case your $10 credit will be reached during the 30 days your account will be automatically suspended, but you will…'
- 17:53, 23 July 2010 diff hist +7 Phone service →Sign Up & Free Trial Information
- 17:53, 23 July 2010 diff hist +57 Phone service →Sign Up & Free Trial Information
- 17:52, 23 July 2010 diff hist +222 N What is included in your 30 Days Free Trial? Created page with 'In the 30 Days Free Trial period you can choose any package from our offer. You will benefit of a $10 credit to try our services before deciding if you would like to continue usi…'
- 17:50, 23 July 2010 diff hist +53 Phone service →Sign Up & Free Trial Information
- 17:48, 23 July 2010 diff hist +335 N How long does it takes before I can start using the service? Created page with 'One of our sales representatives will call you within 4 hours since you placed the order for a phone confirmation. The processing of an account takes from a few minutes up to 24…'
- 17:45, 23 July 2010 diff hist +1 Phone service
- 17:44, 23 July 2010 diff hist +68 Phone service
- 17:21, 23 July 2010 diff hist +140 N Does your service require any contracts to sign? Created page with 'To use our service you won't have any contracts to sign, it is a month to month service. You can cancel or upgrade your account at any time.'
- 17:19, 23 July 2010 diff hist +56 Phone service
- 17:17, 23 July 2010 diff hist +142 N Can I try your services? Created page with 'You can benefit from our 30 Days Free Trial option, you will have 30 days and a $10 credit to try our system for free without any obligations.'
- 17:15, 23 July 2010 diff hist +77 Phone service
- 17:10, 23 July 2010 diff hist +189 N What is a softphone? Created page with 'The Softphone is a software that once installed turns your computer into a phone with a screen-based interface. Using headsets you can make and receive calls just like with a reg…' current
- 17:09, 23 July 2010 diff hist +1 Phone service →Technical guide
- 17:09, 23 July 2010 diff hist +29 Phone service
- 17:09, 23 July 2010 diff hist +639 N What is a VOIP phone? Created page with 'An IP phone uses Voice over IP technologies allowing telephone calls to be made over an IP network such as the internet instead of the ordinary PSTN system. Calls can traverse th…' current
- 17:08, 23 July 2010 diff hist +29 Phone service
- 17:06, 23 July 2010 diff hist +192 N What do I do if I have problems with my calls? Created page with 'If you experience any problems with your calls you can always contact us and our Technical Support department will certainly help you fix them. We are always more than willing to…' current
- 17:05, 23 July 2010 diff hist +55 Phone service
- 17:04, 23 July 2010 diff hist +192 N What about problems with my inside wiring, power and internet connections? Created page with 'You are responsible for the maintenance of the wiring, power and internet connections inside your home, VoiceMailTel is not responsible for your inside wiring, power and internec…' current
- 17:02, 23 July 2010 diff hist +83 Phone service
- 17:01, 23 July 2010 diff hist +509 N Is it possible for my VoiceMailTel system to be down? Created page with 'Only if your internet connection is down and you are using a Digital Device connected to our system, but otherwise no because our servers are in a Data Center downtown in Toronto…' current
- 17:00, 23 July 2010 diff hist +63 Phone service
- 16:57, 23 July 2010 diff hist +329 N How can I delete my Voicemails online Created page with 'Login to your VoiceMailTel online portal account -> click on your extension (from the left menu) -> click on Inbox -> Delete all messages or choose which messages to delete '''N…'
- 16:54, 23 July 2010 diff hist +46 Phone service →User Guide
- 16:53, 23 July 2010 diff hist +49 N How many voicemails can my extension handle? Created page with 'Each extension can handle 500 voicemail messages.'
- 16:52, 23 July 2010 diff hist +18 Phone service
- 16:47, 23 July 2010 diff hist +34 Phone service
- 16:44, 23 July 2010 diff hist +147 N Can I change the package I have on my account Created page with 'In case you would like to change the package you have on your account please contact us, the change is doable at any time, without any extra costs.'
- 16:43, 23 July 2010 diff hist +55 Phone service
- 16:42, 23 July 2010 diff hist +94 N How can I add more features on my account Created page with 'Login to your VoiceMailTel online portal account -> click on MyAccount -> order extra features'
- 16:38, 23 July 2010 diff hist +364 N Can I control how long the phone rings before a call goes to voicemail Created page with 'You can control how long the phone rings before your calls are directed to voicemail from your online portal account: - click on your extension from the left menu -> click on Cal…'
- 16:36, 23 July 2010 diff hist +52 Phone service
- 16:34, 23 July 2010 diff hist +319 N How can I manage my call schedule Created page with 'Login to your VoiceMailTel online portal account -> click on your extension (from the left menu) -> click on Call Routing -> choose the first step, Schedule your Extension -> ent…'
- 16:32, 23 July 2010 diff hist +43 Phone service
- 16:31, 23 July 2010 diff hist +222 N How can I manage my extension's settings Created page with 'Login on your VoiceMailTel online portal account -> click on your extension (from the left menu) -> click on Settings -> manage your '''General Settings''', '''Music On Hold''', …'
- 16:28, 23 July 2010 diff hist +50 Phone service
- 16:18, 23 July 2010 diff hist +157 N How can I manage my Voicemail Notification settings Created page with 'Login to your VoiceMailTel online portal account -> click on your extension (from the left menu) -> click on Call Routing -> choose the sixth step, Voicemail'
- 16:07, 23 July 2010 diff hist +4 Phone service
- 16:07, 23 July 2010 diff hist +57 Phone service
- 16:06, 23 July 2010 diff hist +459 N How can I forward calls to an external number Created page with 'Login to your VoiceMailTel online portal account -> click on your extension (from the left menu) -> click on Call Routing -> choose the fourth step, Forward to external numbers -…'
- 16:03, 23 July 2010 diff hist +55 Phone service