Phone service

Sign Up & Free Trial Information

Can I try your services?
What is included in your 30 Days Free Trial?
Am I going to be charged during the 30 Days Free Trial?
Does your service require any contracts to sign?
How long does it takes before I can start using the service?
Are there any sign up fees?
What is the fee for transferring a number?
If I already have a toll free number, can I transfer it to my VoiceMailTel account?
Do you also provide local numbers?

User Guide

How can I access my VoiceMailTel Menu?
How can I record a message for the Call Attendant?
How can I review my message for the Call Attendant?
How can I access my Voicemail by phone?
How can I access my Voicemail online?
How can I delete my Voicemails online?
How can I manage my extension's settings?
How can I enable my Quick Forward?
How can I disable my Quick Forward?
How can I forward calls to an external number?
How can I forward calls to another extension?
How can I manage my call schedule?
How can I manage my Voicemail Notification settings?
Can I customize my music on hold online?
How can I make an International Call?
Can I forwant my calls to an International number?
How can I use the Calling Card feature?
How can I use the Call Back feature?
How can I use the Call Transfer feature?
How can I add more features on my account?
Can I control how long the phone rings before a call goes to voicemail?
Can I change the package I have on my account?

Technical guide

Can I have multiple phone numbers on one VoiceMailTel account?
How many simultaneous calls can your system handle?
Does VoiceMailTel support 911 services?
How many voicemails can my extension handle?
Can I forward my voicemail messages to other people? Is it possible for my VoiceMailTel system to be down?
What about problems with my inside wiring, power and internet connections?
What do I do if I have problems with my calls?
What is a VOIP phone?
What is a softphone?

Billing & Accounting

Harmonized Sales Tax
How do you invoice me?
Are there any monthly fees?
How do I change the email your Billing Department has on file?
Am I being charged for calls to anotehr Toll Free number?
Are there any hidden fees?
Are there any surcharges for calling from payphones?
Do I get charged when checking my voicemail messages by phone?
Do I have to pay the entire monthly fee if I signed up for VoiceMailTel mid-month?
Can I upgrade my account at any time?
Can I cancel my account at any time?
How can I cancel my account?
Can I transfer my VoiceMailTel number(s) to another carrier?