Phone service

Sign Up & Free Trial Information

Can I try your services?
What is included in your 30 Days Free Trial?
Am I going to be charged during the 30 Days Free Trial?
Does your service require any contracts to sign?
How long does it takes before I can start using the service?
Are there any sign up fees?
What is the fee for transferring a number?
If I already have a toll free number, can I transfer it to my VoiceMailTel account?
Do you also provide local numbers?

User Guide

How can I access my VoiceMailTel Menu?
How can I record a message for the Call Attendant?
How can I review my message for the Call Attendant?
How can I access my Voicemail by phone?
How can I access my Voicemail online?
How can I delete my Voicemails online?
How can I manage my extension's settings?
How can I enable my Quick Forward?
How can I disable my Quick Forward?
How can I forward calls to an external number?
How can I forward calls to another extension?
How can I manage my call schedule?
How can I manage my Voicemail Notification settings?
Can I customize my music on hold online?
How can I make an International Call?
Can I forwant my calls to an International number?
How can I use the Calling Card feature?
How can I use the Call Back feature?
How can I use the Call Transfer feature?
How can I add more features on my account?
Can I control how long the phone rings before a call goes to voicemail?
Can I change the package I have on my account?

Technical guide

Can I have multiple phone numbers on one VoiceMailTel account?
How many simultaneous calls can your system handle?
Does VoiceMailTel support 911 services?
How many voicemails can my extension handle?
Is it possible for my VoiceMailTel system to be down?
What about problems with my inside wiring, power and internet connections?
What do I do if I have problems with my calls?
What is a VOIP phone?
What is a softphone?

Billing & Accounting

Harmonized Sales Tax
How do you invoice me?
Are there any monthly fees?
How do I change the email your Billing Department has on file?
Am I being charged for calls to anotehr Toll Free number?
Are there any hidden fees?
Are there any surcharges for calling from payphones?
Do I get charged when checking my voicemail messages by phone?
Do I have to pay the entire monthly fee if I signed up for VoiceMailTel mid-month?
Can I upgrade my account at any time?
Can I cancel my account at any time?
How can I cancel my account?
Can I transfer my VoiceMailTel number(s) to another carrier?