Difference between revisions of "Compatible devices"

Latest revision as of 20:33, 30 June 2020

For a full list of compatible devices and new VoIP phones please visit shop.voicemailtel.com

Here you can find a list of devices that are known to work well with our service.
Note: Minimum firmware version is the version installed on devices that are currently using our service, doesn't mean that firmware with lower version will not work fine.It is highly recommended to upgrade your firmware to the latest version

Model	Min. Firmware/ver	Auto provision	Notes
480i	1.4.3	Yes	Discontinued
480i CT	1.3.1	Yes	Discontinued
6731i	2.5.1.41	No
6753i (53i)	2.5.2.30	Yes
6755i (55i)	2.5.2.1010	Yes
6757i (57i)	2.5.2.30	Yes
6757i CT (57i CT)	2.5.2.30	Yes
9112i	1.4.3	Yes	Discontinued
9113i	1.4.3	Yes	Discontinued
9143i	2.4.1.37	No
9480i (35i)	2.5.0.2000	Yes
9480i CT (35i CT)	2.0.5.1026	No

Model	Min. Firmware/ver	Auto provision
PAP2	3.1.5(LS)	No
PAP2T	3.1.15(LS)	No
RT31P2	3.1.7(LIa)	No
SPA504G	7.4.7	Yes
SPA525G	7.4.3	Yes
SPA841	3.1.4(a)	No
SPA921	4.1.10(b)	Yes
SPA941	4.1.8	Yes
SPA942	5.1.15(a)	Yes
SPA1001	3.1.8(SEc)	No
SPA2002	3.1.2(a)	No
SPA2102	3.2.8(d)	Yes
SPA3102	3.3.6(GW)	No
SPA8000	6.1.3	No
WRP400	2.00.05	No
WRTP54G	3.1.22	No

Model	Min. Firmware/ver	Auto provision	Notes
Handytone HT802		No
Handytone HT812/814	1.0.8.33	Yes	can be ht487 with some firmware version
GXP1625/GRP2612	1.1.6.16	No
GXP21XX/GRP26XX	1.2.2.26	Yes
GXP160/GRP2616	1.1.6.46	No

Model	Min. Firmware/ver	Auto provision	Notes
SoundPoint IP 320/330	3.0.4.0061	Yes	Discontinued
SoundPoint IP 335	3.2.3.1734	Yes
SoundPoint IP 450	3.2.3.1734	Yes
SoundPoint IP 550	3.0.4.0061	Yes
SoundPoint IP 650	3.0.0.0258	Yes
SoundStation IP 5000	3.2.3.1734	Yes
SoundStation IP 7000	3.2.3.1734	Yes

Model	Min. Firmware/ver	Auto provision	Notes
SIP-T10	n/a	No

Model	Min. Firmware/ver	Auto provision	Notes
300	6.5.20	Yes
320	6.5.4	Yes	autoprovision supported for firmware version 7.x
360	6.5.17	No	Discontinued
370	7.3.30	Yes

Routers compatibility

Not all NAT firewall/routers can handle voice traffic properly. Symptoms of this include inability to receive calls inbound, dropped calls and no one being able to hear caller when placing an outbound call. Most firewall/router devices have firmware upgrades available to deal with SIP properly, so its always good measure to upgrade to the latest stable firmware.

Note: Many older devices have no updated firmware and may need to be replaced.

AOpen Broadband Routers Work fine.

Cisco PIX 501 - 525 Version 6.3 firmware and greater works with or without SIP handling enabled.

Cisco IOS with SIP CBAC disabled

D-Link DI-604 and friends have some problems with early NAT timeouts, causing temporary failures.

Linksys WRT54G Hardware version 5 requires new firmware immediately after being removed from its box.Version 4 and older are fine.

Linksys WRT54C All versions appear to work fine.

Linksys WRT54GS (non SRX model) All versions appear to work fine.

Linksys SRX gear (all models thus far) cause registration problems with Sipura/PAP2 devices. NAT keep alive fails which results in loss of inbound calling.

Linux IPTables Works fine, sometimes needs higher UDP timeout setting, but not normally

OpenBSD software firewalls (FreeBSD works fine, OpenBSD loses NAT sessions)

SPA-2100/SPA-2102 as a router by itself works fine (with other VoIP behind it)

TP-LINK TL-WR641G and TL-WR642G works fine.

Windows 2000/2003/XP Firewall/NAT- Not a good thing, introduces extreme jitter into the stream, but works

Difference between revisions of "Compatible devices"

Latest revision as of 20:33, 30 June 2020

For a full list of compatible devices and new VoIP phones please visit shop.voicemailtel.com

Routers compatibility

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@@ Line 1: / Line 1: @@
-Here you can find a list of devices that are know to work well with our service.<br>
+====For a full list of compatible devices and new VoIP phones please visit [http://shop.voicemailtel.com shop.voicemailtel.com]====
-'''Note:''' Minimum firmware version is the version installed on devices that are currently using our service, doesn't mean that firmware with lower version will not work fine. Anyway, is recommended to upgrade your firmware to the latest version<br>
-For the phones that are not supported to use auto provision feature from us please use the following general settings:<br>
- '''Proxy:''' sip.voicemailtel.com
- '''Domain realm:''' sip.voicemailtel.com
- '''Outbound proxy:''' leave blank but if you have to have it use: sip.voicemailtel.com
- '''User name:''' your Voicemailtel terminal id
- '''Password:''' your Voicemailtel terminal password
- '''Name:''' your name
- '''Register port:''' 5060
- '''Registration interval:''' 3600 seconds or 60 minutes
- '''Register with proxy:''' yes
- '''Make call without registration:''' no
- '''Receive call without registration:''' no
+Here you can find a list of devices that are known to work well with our service.<br>
+'''Note:''' Minimum firmware version is the version installed on devices that are currently using our service, doesn't mean that firmware with lower version will not work fine.It is highly recommended to upgrade your firmware to the latest version<br>
-[[File:Aastra logo.JPG]] [[File:Grandstream logo.jpg]] [[File:Cisco-logo.gif]] [[File:Linksys logo.jpg]]<br> [[File:Sipura logo.gif]] [[File:Snom logo.JPG]] [[File:Polycom logo.jpg]] [[File:Yealink logo.jpg]]<br>
-== Voip Phones ==
+[[File:Aastra logo.JPG]]
 <table border="1" cellspacing="0" cellpadding="3" width="75%">
 <tr>
@@ Line 28: / Line 18: @@
 <tr>
-<td>[http://www.aastratelecom.com/cps/rde/xchg/SID-3D8CCB6A-80BA5D21/03/hs.xsl/21808.htm 480i]</td>
+<td>[https://wiki.voicemailtel.com/Aastra_480i 480i]</td>
 <td>1.4.3</td>
 <td align="center">[[Aastra_480i|Yes]]</td>
@@ Line 35: / Line 25: @@
 <tr>
-<td>[http://www.aastratelecom.com/cps/rde/xchg/SID-3D8CCB6A-80BA5D21/03/hs.xsl/21812.htm 480i CT]</td>
+<td>[https://wiki.voicemailtel.com/Aastra_480i_CT_Cordless 480i CT]</td>
 <td>1.3.1</td>
 <td align="center">[[Aastra_480i_CT_Cordless|Yes]]</td>
@@ Line 42: / Line 32: @@
 <tr>
-<td>[http://www.aastratelecom.com/cps/rde/xchg/SID-3D8CCB6A-80BA5D21/03/hs.xsl/32093.htm 6731i]</td>
+<td>[https://wiki.voicemailtel.com/Aastra_6731i 6731i]</td>
 <td>2.5.1.41</td>
 <td align="center">No</td>
@@ Line 49: / Line 39: @@
 <tr>
-<td>[http://www.aastratelecom.com/cps/rde/xchg/SID-3D8CCB6A-80BA5D21/03/hs.xsl/21543.htm 6753i (53i)]</td>
+<td>[https://shop.voicemailtel.com/5-voip-desk-phones?manufacturers=aastra 6753i (53i)]</td>
 <td>2.5.2.30</td>
 <td align="center">[[Yes]]</td>
@@ Line 56: / Line 46: @@
 <tr>
-<td>[http://www.aastratelecom.com/cps/rde/xchg/SID-3D8CCB6A-80BA5D21/03/hs.xsl/21554.htm 6755i (55i)]</td>
+<td>[https://shop.voicemailtel.com/5-voip-desk-phones?manufacturers=aastra 6755i (55i)]</td>
 <td>2.5.2.1010</td>
 <td align="center">[[Yes]]</td>
@@ Line 63: / Line 53: @@
 <tr>
-<td>[http://www.aastratelecom.com/cps/rde/xchg/SID-3D8CCB6A-80BA5D21/03/hs.xsl/21552.htm 6757i (57i)]</td>
+<td>[https://shop.voicemailtel.com/5-voip-desk-phones?manufacturers=aastra 6757i (57i)]</td>
 <td>2.5.2.30</td>
 <td align="center">[[Yes]]</td>
@@ Line 70: / Line 60: @@
 <tr>
-<td>[http://www.aastratelecom.com/cps/rde/xchg/SID-3D8CCB6A-80BA5D21/03/hs.xsl/21550.htm 6757i CT (57i CT)]</td>
+<td>[https://shop.voicemailtel.com/5-voip-desk-phones?manufacturers=aastra 6757i CT (57i CT)]</td>
 <td>2.5.2.30</td>
 <td align="center">[[Yes]]</td>
@@ Line 77: / Line 67: @@
 <tr>
-<td>[http://www.aastratelecom.com/cps/rde/xchg/SID-3D8CCB6A-80BA5D21/03/hs.xsl/21797.htm 9112i]</td>
+<td>[https://shop.voicemailtel.com/5-voip-desk-phones?manufacturers=aastra 9112i]</td>
 <td>1.4.3</td>
 <td align="center">[[Aastra_9112i|Yes]]</td>
@@ Line 84: / Line 74: @@
 <tr>
-<td>[http://www.aastratelecom.com/cps/rde/xchg/SID-3D8CCB6A-80BA5D21/03/hs.xsl/21685.htm 9113i]</td>
+<td>[https://shop.voicemailtel.com/5-voip-desk-phones?manufacturers=aastra 9113i]</td>
 <td>1.4.3</td>
 <td align="center">[[Aastra_9133i|Yes]]</td>
@@ Line 91: / Line 81: @@
 <tr>
-<td>[http://www.aastratelecom.com/cps/rde/xchg/SID-3D8CCB6A-80BA5D21/03/hs.xsl/27919.htm 9143i]</td>
+<td>[https://shop.voicemailtel.com/5-voip-desk-phones?manufacturers=aastra 9143i]</td>
 <td>2.4.1.37</td>
 <td align="center">No</td>
@@ Line 99: / Line 89: @@
 <tr>
-<td>[http://www.aastratelecom.com/cps/rde/xchg/SID-3D8CCB6A-80BA5D21/03/hs.xsl/27922.htm 9480i (35i)]</td>
+<td>[https://shop.voicemailtel.com/5-voip-desk-phones?manufacturers=aastra 9480i (35i)]</td>
 <td>2.5.0.2000</td>
 <td align="center">[[Yes]]</td>
@@ Line 106: / Line 96: @@
 <tr>
-<td>[http://www.aastratelecom.com/cps/rde/xchg/SID-3D8CCB6A-80BA5D21/03/hs.xsl/27925.htm 9480i CT (35i CT)]</td>
+<td>[https://shop.voicemailtel.com/5-voip-desk-phones?manufacturers=aastra 9480i CT (35i CT)]</td>
 <td>2.0.5.1026</td>
 <td align="center">No</td>
@@ Line 114: / Line 104: @@
+[[File:Cisco-logo.gif]] [[File:Linksys logo.jpg]] [[File:Sipura logo.gif]]
 <table border="1" cellspacing="0" cellpadding="3" width="75%">
 <tr>
@@ Line 124: / Line 114: @@
 <tr>
-<td>PAP2</td>
+<td>[https://shop.voicemailtel.com/5-voip-desk-phones PAP2]</td>
 <td>3.1.5(LS)</td>
 <td align="center">No</td>
@@ Line 144: / Line 134: @@
 </tr>
+<tr>
+<td>[http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/phones/ps10499/data_sheet_c78-548564.html SPA504G]</td>
+<td>7.4.7</td>
+<td align="center">Yes</td>
+<td></td>
+</tr>
 <tr>
 <td>[https://www.cisco.com/en/US/products/ps10067/index.html SPA525G]</td>
 <td>7.4.3</td>
-<td align="center">No</td>
+<td align="center">Yes</td>
 <td></td>
 </tr>
 <tr>
-<td>[http://www.linksysbycisco.com/SA/en/support/SPA841 SPA841]</td>
+<td>[https://shop.voicemailtel.com/5-voip-desk-phones SPA841]</td>
 <td>3.1.4(a)</td>
 <td align="center">No</td>
@@ Line 160: / Line 157: @@
 <tr>
-<td>[http://www.linksysbycisco.com/SA/en/support/SPA841 SPA921]</td>
+<td>[https://shop.voicemailtel.com/5-voip-desk-phones SPA921]</td>
 <td>4.1.10(b)</td>
-<td align="center">[[Yes]]</td>
+<td align="center">[[SPA921|Yes]]</td>
 <td></td>
 </tr>
@@ Line 169: / Line 166: @@
 <td>[http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/phones/ps10033/ps10038/data_sheet_c78-533409.html SPA941]</td>
 <td>4.1.8</td>
-<td align="center">[[Yes]]</td>
+<td align="center">[[SPA941|Yes]]</td>
 <td></td>
 </tr>
@@ Line 181: / Line 178: @@
 <tr>
-<td>SPA1001</td>
+<td>[https://shop.voicemailtel.com/5-voip-desk-phones SPA1001]</td>
 <td>3.1.8(SEc)</td>
 <td align="center">No</td>
@@ Line 188: / Line 185: @@
 <tr>
-<td>SPA2002</td>
+<td>[https://shop.voicemailtel.com/5-voip-desk-phones SPA2002]</td>
 <td>3.1.2(a)</td>
 <td align="center">No</td>
@@ Line 195: / Line 192: @@
 <tr>
-<td>[http://www.ciscosystems.com/en/US/products/ps10026/index.html SPA2102]</td>
+<td>[https://shop.voicemailtel.com/5-voip-desk-phones SPA2102]</td>
 <td>3.2.8(d)</td>
-<td align="center">No</td>
+<td align="center">Yes</td>
 <td></td>
 </tr>
 <tr>
-<td>[http://www.ciscosystems.com/en/US/products/ps10027/index.html SPA3102]</td>
+<td>[https://shop.voicemailtel.com/5-voip-desk-phones SPA3102]</td>
 <td>3.3.6(GW)</td>
 <td align="center">No</td>
@@ Line 209: / Line 206: @@
 <tr>
-<td>[http://www.ccsi.biz/en/US/prod/collateral/voicesw/ps6790/gatecont/ps10024/ps10025/data_sheet_c78-504120.html SPA8000]</td>
+<td>[https://shop.voicemailtel.com/5-voip-desk-phones SPA8000]</td>
 <td>6.1.3</td>
 <td align="center">No</td>
@@ Line 216: / Line 213: @@
 <tr>
-<td>[https://www.cisco.com/en/US/prod/collateral/voicesw/ps6790/gatecont/ps10024/ps10028/data_sheet_c78-502141.html WRP400]</td>
+<td>[https://shop.voicemailtel.com/5-voip-desk-phones WRP400]</td>
 <td>2.00.05</td>
 <td align="center">No</td>
@@ Line 223: / Line 220: @@
 <tr>
-<td>[http://homesupport.cisco.com/en-us/wireless/lbc/WRTP54G WRTP54G]</td>
+<td>[https://shop.voicemailtel.com/5-voip-desk-phones WRTP54G]</td>
 <td>3.1.22</td>
 <td align="center">No</td>
@@ Line 231: / Line 228: @@
+[[File:Grandstream logo.jpg]]
 <table border="1" cellspacing="0" cellpadding="3" width="75%">
 <tr>
@@ Line 240: / Line 237: @@
 </tr>
 <tr>
-<td>[http://www.grandstream.com/products/ht_series/ht286/ht286.html Handytone HT286]</td>
+<td>[https://shop.voicemailtel.com/6-voip-adapters Handytone HT802]</td>
 <td></td>
 <td align="center">No</td>
@@ Line 247: / Line 244: @@
 <tr>
-<td>[http://www.grandstream.com/products/ht_series/ht486/ht486.html Handytone HT486]</td>
+<td>[https://shop.voicemailtel.com/6-voip-adapters Handytone HT812/814]</td>
 <td>1.0.8.33</td>
-<td align="center">[[HandyTone_HT-486|Yes]]</td>
+<td align="center">[[HandyTone_HT812/814|Yes]]</td>
 <td>can be ht487 with some firmware version</td>
 </tr>
 <tr>
-<td>[http://www.grandstream.com/products/gxp_series/gxp2000/gxp2000.html GXP2000]</td>
+<td>[https://shop.voicemailtel.com/5-voip-desk-phones?manufacturers=grandstream&lines=2 GXP1625/GRP2612]</td>
 <td>1.1.6.16</td>
 <td align="center">No</td>
@@ Line 261: / Line 258: @@
 <tr>
-<td>[http://www.grandstream.com/products/gxp_series/gxp2010/gxp2010.html GXP2010]</td>
+<td>[https://shop.voicemailtel.com/5-voip-desk-phones?manufacturers=grandstream&lines=3,4,5,6 GXP21XX/GRP26XX]</td>
 <td>1.2.2.26</td>
-<td align="center">[[Yes]]</td>
+<td align="center">[[Grandstream_GXP2010|Yes]]</td>
 <td></td>
 </tr>
 <tr>
-<td>[http://www.grandstream.com/products/gxp_series/gxp2020/gxp2020.html GXP2020]</td>
+<td>[https://shop.voicemailtel.com/5-voip-desk-phones?manufacturers=grandstream&lines=6,8 GXP160/GRP2616]</td>
 <td>1.1.6.46</td>
 <td align="center">No</td>
@@ Line 276: / Line 273: @@
+[[File:Polycom logo.jpg]]
 <table border="1" cellspacing="0" cellpadding="3" width="75%">
 <tr>
@@ Line 286: / Line 283: @@
 <tr>
-<td>[http://www.polycom.com/support/voice/soundpoint_ip/soundpoint_ip330_320.html SoundPoint IP 320]</td>
+<td>[http://www.polycom.com/support/voice/soundpoint_ip/soundpoint_ip330_320.html SoundPoint IP 320/330]</td>
 <td>3.0.4.0061</td>
-<td align="center">No</td>
+<td align="center">Yes</td>
 <td>Discontinued</td>
+</tr>
+<tr>
+<td>[http://www.polycom.com/products/voice/desktop_solutions/soundpoint/desk_phones/soundpoint_ip335.html SoundPoint IP 335]</td>
+<td>3.2.3.1734</td>
+<td align="center">Yes</td>
+<td></td>
+</tr>
+<tr>
+<td>[http://www.polycom.com/products/voice/desktop_solutions/soundpoint/desk_phones/soundpoint_ip450.html SoundPoint IP 450]</td>
+<td>3.2.3.1734</td>
+<td align="center">Yes</td>
+<td></td>
 </tr>
@@ Line 295: / Line 306: @@
 <td>[http://www.polycom.com/products/voice/desktop_solutions/soundpoint/desk_phones/soundpoint_ip550.html SoundPoint IP 550]</td>
 <td>3.0.4.0061</td>
-<td align="center">No</td>
+<td align="center">Yes</td>
 <td></td>
 </tr>
@@ Line 302: / Line 313: @@
 <td>[http://www.polycom.com/products/voice/desktop_solutions/soundpoint/desk_phones/soundpoint_ip650.html SoundPoint IP 650]</td>
 <td>3.0.0.0258</td>
-<td align="center">No</td>
+<td align="center">Yes</td>
+<td></td>
+</tr>
+<tr>
+<td>[http://www.polycom.com/products/voice/conferencing_solutions/conference_phones/soundstation/soundstation_ip5000.html SoundStation IP 5000]</td>
+<td>3.2.3.1734</td>
+<td align="center">Yes</td>
+<td></td>
+</tr>
+<tr>
+<td>[http://www.polycom.com/products/voice/conferencing_solutions/conference_phones/soundstation/soundstation_ip7000.html SoundStation IP 7000]</td>
+<td>3.2.3.1734</td>
+<td align="center">Yes</td>
 <td></td>
 </tr>
 </table>
+[[File:Yealink logo.jpg]]
 <table border="1" cellspacing="0" cellpadding="3" width="75%">
 <tr>
@@ Line 326: / Line 352: @@
+[[File:Snom logo.JPG]]
 <table border="1" cellspacing="0" cellpadding="3" width="75%">
 <tr>
@@ Line 338: / Line 364: @@
 <td>[http://www.snom.com/en/products/ip-phones/snom-300-ip-phone/ 300]</td>
 <td>6.5.20</td>
-<td align="center">No</td>
+<td align="center">Yes</td>
 <td></td>
 </tr>
@@ Line 345: / Line 371: @@
 <td>[http://www.snom.com/en/products/ip-phones/snom-320-voip-phone/ 320]</td>
 <td>6.5.4</td>
-<td align="center">[[Yes]]</td>
+<td align="center">[[320|Yes]]</td>
 <td>autoprovision supported for firmware version 7.x</td>
 </tr>
@@ Line 359: / Line 385: @@
 <td>[http://www.snom.com/en/products/ip-phones/snom-370-voip-phone/ 370]</td>
 <td>7.3.30</td>
-<td align="center">No</td>
+<td align="center">[[370|Yes]]</td>
 <td></td>
 </tr>
 <table><br>
-== Adapters ==
 == Routers compatibility ==