Difference between revisions of "Sometimes calls are dropping"

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(Created page with 'This may indicate that the phone is not reregistering on its set interval with the VoiceMailTel switch (3600s) . The switch will assume that the device is no longer present and w…')
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Revision as of 13:38, 25 August 2010

This may indicate that the phone is not reregistering on its set interval with the VoiceMailTel switch (3600s) . The switch will assume that the device is no longer present and will drop any calls that may be in progress.

- Verify the latest firmware is being ran on the phone/adapter.

- If you are running your phone behind a NAT firewall that is SIP aware, packet mangling may be occuring.

- If you have other IP handsets or ATAs, check if they are also configured with the same phone number. This could create registration conflicts and sudden call drops while the other devices registers on the same number.