My Account

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Revision as of 19:06, 11 August 2010 by Adrian.dan (talk | contribs)
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Sign Up for a 30 Days Free Trial

1. Access VoiceMailTel's website and order your 30 Days Free Trial account
2. Once you place the order online you will receive a notification email with a review of your order attached
3. Within the next minutes (up to 4 hours) a Sales Representative will call you on the phone number you entered in the Order Form. Phone confirmation is mandatory, no order will be activated without your confirmation by phone
4. Once confirmed your new VoiceMailTel account will be activated and your Sales Representative will send you your account settings and VoiceMailTel's User Guide on email
5. As soon as you receive your account settings and information on email you will be able to start using your VoiceMailTel account, to start placing and receiving calls.

Sign Up for a VoiceMailTel live account

1. In case you are familiar with how our system works or you don't need a Free Trial to test it, you can order directly a VoiceMailTel live account and start building it by your business' needs.
Steps to order are identical to the steps to order a 30 Days Free Trial.

2. In case you decide to go for the live account during your 30 Days Free Trial or once it ends, you can request your Sales Representative to start your live account.

Fees

There are NO activation or setup fees with VoiceMailTel!
There are NO hidden fees with VoiceMailTel!
You will be invoiced for the monthly service (includes Package, Plans, Extra Features, Phone Numbers) and monthly usage (the amount of minutes used for incoming and outgoing calls)

My VoiceMailTel Interface

All VoiceMailTel customers have access to their own interface / online portal account.

Manage your account from your VoiceMailTel interface:

1. Extensions

- schedule your numbers by Days of the Week and Working Hours / After Working Hours
- setup your extensions: name extensions, change PINs, manage Music-on-hold on Forward, Manage your Caller ID for forwarded calls, Enable your Voicemail and Voicemail Notification
- route your incoming calls to: another extension, a terminal or to external numbers
- schedule your extensions, manage your extensions' greetings and your voicemail settings

2. System

- manage your Fax access
- manage your Music-on-hold for the main account and/or for extensions - choose from default music or upload your own music or announcements
- setup your account's Dial-by-name options
- manage and save your Directory list
- select your Timezone
- Block area codes or numbers you don't want to receive calls from, block Telemarketer Calls, block anonymous calls
- setup your Call Me Now feature and place a Call Me Now button on your website (your visitors will be able to directly connect to your phone system with a simple click on it
- by request you can activate the Call Recording feature for your account and have your recorded files stored on your VoiceMailTel interface
- choose or edit your account login details
- start and setup your 911 Service access

3. MyAccount

- order new features, numbers or calling plans
- manage your company's contact information
- check your up to date Billing reports (all invoices / payments and account balance)and payment options
- use your Virtual Fax feature - send faxes anywhere within North America

4. Call Reports

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