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− | == | + | == Customer Support Information == |
Here is the place where we publish all relevant information related to usage of our service. You can find information for configuration of your software/devices, frecvent answered question, troubleshoot information and many other useful staff. | Here is the place where we publish all relevant information related to usage of our service. You can find information for configuration of your software/devices, frecvent answered question, troubleshoot information and many other useful staff. | ||
Revision as of 19:27, 10 August 2010
Contents
Customer Support Information
Here is the place where we publish all relevant information related to usage of our service. You can find information for configuration of your software/devices, frecvent answered question, troubleshoot information and many other useful staff.
Local number availability
We provide Local Numbers (DIDs) for voice service in almost all local centers across Canada and major cities from US.
Porting your phone numbers to VoiceMailTel
With Local Number Portability (LNP) in almost any rate center across Canada and major cities to US, there is a good chance you can port your phone numbers to VoiceMailTel and start using the full featured business phone service.
How do I get help?
Here you can find the official contact methods for VoiceMailTel's products and services. You may also want to search our FAQ for issues related to customer premise equipment and other troubleshooting articles.
Device configuration
A lot of information regarding device configuration for ata, ip phones, soft phones and well know compatible routers. Before trying to setup your phone check if your device is not already tested or used by other customers.
Troubleshoot
Test my internet access for VOIP Telephony
This short test will simulate a phone call over your internet connection. If you pass the test, you may qualify for our voice services with your existing internet access. This test requires the Java Runtime Environment installed on your computer.
Search FAQ for explanations on common issues regarding call quality and registration.