Difference between revisions of "Auto Attendant and Forwarding"
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==Auto-attendant== | ==Auto-attendant== | ||
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| + | The Auto Attendant is your personalized menu to answer calls, it presents your company to your callers or welcomes them and directs them to the person or department they wish to reach. It gives your business a professional image.<br> | ||
| + | |||
| + | '''Options'''<br> | ||
| + | 1. Your Auto Attendant message can be a simple greeting or a complex marketing announcement, with music on background<br> | ||
| + | 2. Your Auto Attendant message can be recorded by yourself or by VoiceMailTel<br> | ||
| + | 3. Your Auto Attendant can offer your callers unlimited extension options<br> | ||
| + | 4. By request your account can have multiple Auto Attendants (e.g. in case you would like to keep multiple phone numbers for 2 or more companies you own, on the same account, you can build individual Auto Attendants)<br> | ||
| + | |||
| + | '''Message Recordings'''<br> | ||
| + | Auto Attendant messages can be recorded by yourself or by VoiceMailTel. Find below the available options:<br> | ||
| + | - recorded by yourself, over the phone<br> | ||
| + | - uploaded by yourself on your VoiceMailTel online portal account<br> | ||
| + | - recorded by VoiceMailTel with computer generated voice at no charge, upon script submission<br> | ||
| + | - recorded by VoiceMailTel's professional voices, upon script submission and approval of VoiceMailTel's quotation<br> | ||
| + | |||
| + | Voicemail busy/unavailable messages are following the same rules as Auto Attendant messages and have the same options:<br> | ||
| + | - recorded by yourself, over the phone<br> | ||
| + | - uploaded by yourself on your VoiceMailTel online portal account<br> | ||
| + | - recorded by VoiceMailTel with computer generated voice at no charge, upon script submission<br> | ||
| + | - recorded by VoiceMailTel's professional voices, upon script submission and approval of VoiceMailTel's quotation<br> | ||
==Forwarding== | ==Forwarding== | ||
Revision as of 19:22, 13 August 2010
Auto-attendant
The Auto Attendant is your personalized menu to answer calls, it presents your company to your callers or welcomes them and directs them to the person or department they wish to reach. It gives your business a professional image.
Options
1. Your Auto Attendant message can be a simple greeting or a complex marketing announcement, with music on background
2. Your Auto Attendant message can be recorded by yourself or by VoiceMailTel
3. Your Auto Attendant can offer your callers unlimited extension options
4. By request your account can have multiple Auto Attendants (e.g. in case you would like to keep multiple phone numbers for 2 or more companies you own, on the same account, you can build individual Auto Attendants)
Message Recordings
Auto Attendant messages can be recorded by yourself or by VoiceMailTel. Find below the available options:
- recorded by yourself, over the phone
- uploaded by yourself on your VoiceMailTel online portal account
- recorded by VoiceMailTel with computer generated voice at no charge, upon script submission
- recorded by VoiceMailTel's professional voices, upon script submission and approval of VoiceMailTel's quotation
Voicemail busy/unavailable messages are following the same rules as Auto Attendant messages and have the same options:
- recorded by yourself, over the phone
- uploaded by yourself on your VoiceMailTel online portal account
- recorded by VoiceMailTel with computer generated voice at no charge, upon script submission
- recorded by VoiceMailTel's professional voices, upon script submission and approval of VoiceMailTel's quotation
